FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Healthcare Customer Service Representative
TTECHealthcare Customer Service Representative at TTEC. Providing support to clients by answering questions about healthcare benefits and online accounts.
Posted 7/31/2026full-timeRemote • Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Texas, Washington • 🇺🇸 United StatesJunior💰 $16 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on providing compassionate support and accurate information regarding health care benefits. Maintains compliance with HIPAA guidelines while assisting members with online account functionality and general inquiries.
Highest-signal resume keywords
Customer Service ExperienceHIPAA ComplianceHealth Care KnowledgeOnline Account AssistanceResearch Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Compassionate CommunicationIntegrity
Tools & Technologies
Computer ExperienceHigh Speed Internet
Industry Keywords
Health Care BenefitsPatient PrivacyEligibility Questions
About the role
Key responsibilities & impact- Get answers for customers quickly, consulting on products with compassion
- Conduct research and do outbound calls to provide answers for customers regarding general health care benefit and eligibility questions
- Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information
Requirements
What you’ll need- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
Benefits
Comp & perks- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Health and wellness incentives