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TTEC

Dutch-English Customer Service

TTEC

Dutch-English Customer Service Associate supporting Booking.com while working remotely in Greece. Answering customer inquiries and resolving issues to enhance their travel experiences.

Posted 7/25/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively answering inquiries and resolving issues for accommodation partners. Proficient in utilizing tools and methods to provide accurate information while ensuring a positive partner experience.

Highest-signal resume keywords
Fluent In DutchFluent In EnglishCustomer Service SkillsProduct KnowledgeComputer Savvy

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
High School DiplomaResearch SkillsInformation AccuracyIssue ResolutionExtranet Tooling
Soft Skills
Communication SkillsProblem-Solving SkillsInterpersonal Skills
Industry Keywords
Accommodation PartnersPartner ServicePositive Partner Experience

About the role

Key responsibilities & impact
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes
  • Ensure a high level of partner service and a positive partner experience

Requirements

What you’ll need
  • Fluent in Dutch and English
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer savvy
  • High speed internet in your quiet home work environment
  • Greece resident or ability to relocate and gain work authorization expediently to Greece

Benefits

Comp & perks
  • 25 days annual leave per year
  • Relocation assistance available
  • Competitive compensation
  • Performance bonus opportunities
  • Benefits that may pleasantly surprise you