Dutch-English Customer Success Account Manager

TTEC

Customer Success Account Manager driving customer success for TTEC remotely from Greece. Responsible for managing customer relationships and maximizing sales opportunities across cloud solutions.

Posted 7/24/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound sales, including prospecting, lead qualification, and negotiation, while effectively managing a high-volume pipeline to meet sales targets. Proficient in analyzing customer data and market trends to drive upselling and cross-selling opportunities.

Highest-signal resume keywords

Outbound Sales ExperienceCloud-Based Solutions UnderstandingLead QualificationCustomer Relationship ManagementBilingual Communication (Dutch and English)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ProspectingNegotiationObjection HandlingUpsellingCross SellingPipeline ManagementCustomer Data AnalysisMarket Trend AnalysisProduct DemonstrationsC-Suite Presentations

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationCustomer Relationship BuildingConfidence

Tools & Technologies

Sales NavigatorZoomInfo

Industry Keywords

Subscription ModelsSales TargetsBusiness ObjectivesCustomer NeedsDecision-Makers

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue
Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities
Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
Collaborate with internal teams to resolve customer issues and expand product adoption across solutions
Cultivate and nurture long-term customer relationships, understanding business objectives and advising customers

Requirements

What you’ll need

Excellent verbal and written communication skills in Dutch and English
Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling
Strong understanding of cloud-based solutions and subscription models
Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media
Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets
Ability to analyze customer data and market trends to identify growth opportunities
Confidence in presenting to and advising C-suite decision makers

Benefits

Comp & perks

Supportive of your professional development, career growth initiatives and opportunities
An inclusive culture and community minded organization where giving back is encouraged
Paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental
Great compensation package and performance bonus opportunities
Hundreds of free courses to support your career growth wherever that may take you