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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with the ability to effectively communicate and resolve customer issues. Proficient in utilizing product knowledge and computer skills to enhance customer satisfaction.
Highest-signal resume keywords
Customer Service ExperienceProduct KnowledgeCommunication SkillsResearch SkillsComputer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-SolvingInterpersonal Skills
Tools & Technologies
High-Speed Internet
Industry Keywords
Customer CommunicationsIssue ResolutionService Knowledge
About the role
Key responsibilities & impact- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements
What you’ll need- One year or more of customer services experience
- At least SHS Graduate or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience for at home roles – keep High speed internet (> 20mbps)
Benefits
Comp & perks- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives