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TTEC

Dutch-English Customer Service Specialist

TTEC

Dutch-English Customer Service Associate providing support for Booking.com. Assist customers with inquiries and create positive travel experiences remotely from Greece.

Posted 7/24/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively answering inquiries and resolving issues for accommodation partners. Proficient in product knowledge and communication in both Dutch and English to ensure a positive partner experience.

Highest-signal resume keywords
Fluent In DutchFluent In EnglishCustomer Service SkillsProduct KnowledgeComputer Savvy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Research SkillsProblem SolvingInformation AccuracyCommunication Skills
Soft Skills
Interpersonal SkillsPositive Attitude
Tools & Technologies
Communication ToolsResearch Tools
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Accommodation PartnersPartner ServiceCustomer Experience

About the role

Key responsibilities & impact
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensure a high level of partner service and a positive partner experience

Requirements

What you’ll need
  • Fluent in Dutch and English
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer savvy
  • High speed internet in your quiet home work environment
  • Greece resident or ability to relocate and gain work authorization expediently to Greece

Benefits

Comp & perks
  • 25 days annual leave per year
  • Relocation assistance available
  • Competitive compensation
  • Performance bonus opportunities