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TTEC

Customer Service Representative – Luxury Retail

TTEC

Remote Customer Service Representative supporting customers of a luxury retail brand in Canada. Providing personalized service and maintaining customer records while working remotely.

Posted 7/29/2026full-timeRemote • 🇨🇦 CanadaJunior💰 CA$17 - CA$18 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service within the luxury retail sector, providing personalized support and product recommendations while maintaining accurate records and enhancing the customer experience.

Highest-signal resume keywords
Customer Service ExperienceLuxury Retail KnowledgeCRM Platform ProficiencyEnglish ProficiencyDigital Customer Service Tools

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer ServiceSalesProduct RecommendationsRecord KeepingProblem Solving
Soft Skills
CollaborationAnticipation of Customer NeedsCommunication
Tools & Technologies
CRM PlatformsDigital Customer Service Tools
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Luxury RetailPersonalized Client Support

About the role

Key responsibilities & impact
  • Support customers of a luxury retail brand
  • Provide expert product recommendations
  • Anticipate customer needs and offer solutions
  • Maintain accurate records of customer interactions
  • Identify opportunities to elevate customer experience
  • Contribute to a collaborative team environment

Requirements

What you’ll need
  • At least 1 year experience in customer service, luxury retail, sales, or personalized client support
  • Strong proficiency with CRM platforms and digital customer service tools
  • English proficiency
  • High school diploma or equivalent
  • Comfortable assisting customers and resolving requests on the phone
  • Computer experience

Benefits

Comp & perks
  • A supportive culture for your career and professional development
  • An inclusive community-minded organization encouraging giving back
  • A global team of curious lifelong learners