Customer Service Representative

TTEC

Customer Service Representative responsible for answering escalated customer inquiries remotely in Virginia. Support clients by resolving issues and providing an exceptional experience.

Posted 7/7/2026full-timeRemote • Virginia • 🇺🇸 United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to effectively communicate and resolve customer issues. Proficient in conducting research and utilizing computer systems to provide accurate information.

Highest-signal resume keywords

Customer Service ExperienceResearch SkillsCommunication SkillsComputer ExperienceHigh School Diploma

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Problem-SolvingInterpersonal Skills

Industry Keywords

Customer CommunicationsIssue ResolutionHigh Speed Internet

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Requirements

What you’ll need

6 months or more of customer services experience
High school diploma or equivalent
Computer experience
High speed internet (>15 mbps)

Benefits

Comp & perks

Performance bonus opportunities
Healthy benefits package based on position which could include PTO, tuition reimbursement, health and wellness incentives