Customer Service Representative

TTEC

Customer Service Representative responsible for answering escalated customer inquiries remotely in Virginia. Support clients by resolving issues and providing an exceptional experience.

Posted 7/7/2026full-timeRemote • Virginia • 🇺🇸 United StatesJunior💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Requirements

What you’ll need

6 months or more of customer services experience
High school diploma or equivalent
Computer experience
High speed internet (>15 mbps)

Benefits

Comp & perks

Performance bonus opportunities
Healthy benefits package based on position which could include PTO, tuition reimbursement, health and wellness incentives

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Problem-SolvingInterpersonal Skills