Customer Service Representative

TTEC

Customer Service Representative providing assistance via phone to resolve customer inquiries. Ensuring a positive customer experience while working remotely in Virginia.

Posted 8/2/2026full-timeRemote • Virginia • 🇺🇸 United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to resolve issues efficiently through critical thinking and multi-tasking. Proficient in navigating multiple applications and committed to fostering a positive team environment.

Highest-signal resume keywords

Customer Service ExperienceCritical ThinkingMulti-TaskingProblem-Solving SkillsComputer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

AttentivenessQuick LearnerTeam Building

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer CommunicationsIssue ResolutionResearch SkillsHigh Speed Internet

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Understand customer needs, think critically, and multi-task to resolve issues fast

Requirements

What you’ll need

6 months or more of customer services experience
High school diploma or equivalent
Strong computer proficiency and experience navigating multiple applications simultaneously
Strong multi-tasking, critical thinking, attentiveness, and problem-solving skills
Learns quickly, applies new knowledge, and helps build a positive, productive team
High speed internet (>15 mbps)

Benefits

Comp & perks

PTO
Tuition reimbursement
Health and wellness incentives