Lead AI Engineer

TTEC

Lead AI Engineer responsible for designing and developing production AI systems for insurance. Collaborate with global engineering teams to deliver reliable, scalable solutions in a fully remote role.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $160,000 - $225,000 per yearWebsite

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Lead the design and development of production AI systems powering insurance workflow automation
Architect AI orchestration layers connecting LLMs, backend services, and business workflows
Own end-to-end AI system design, including inference pipelines, routing, caching, and fallback strategies
Drive engineering decisions around latency, reliability, cost, and scalability of AI services
Lead implementation of Observability Systems (logging, monitoring, tracing, alerting)
Review and guide backend AI implementation across engineering teams
Collaborate with product, backend, DevOps, and operations teams to ship end-to-end AI features
Debug complex production issues across distributed AI systems and lead root-cause analysis
Define engineering standards and best practices for AI system development
Mentor engineers and elevate technical execution quality across teams

Requirements

What you’ll need

Strong backend or AI engineering experience in production environments
Experience building or scaling AI systems (LLMs, embeddings, recommendation systems, or automation workflows)
Strong system design skills with experience in distributed systems
Experience with production inference pipelines and AI orchestration
Strong debugging ability in high-scale, latency-sensitive environments
Experience with observability, monitoring, and incident response
Proven ability to lead technical execution in cross-functional teams
Strong ownership mindset and ability to drive projects end-to-end
Comfortable working in fast-paced, globally distributed teams

Benefits

Comp & perks

medical insurance
Dental
Vision
Savings Plan Options
PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI OrchestrationInference PipelinesLLMsEmbeddingsRecommendation SystemsAutomation WorkflowsSystem DesignLatency OptimizationScalabilityIncident Response

Soft Skills

Ownership MindsetCollaborationMentoringProblem-SolvingCommunication