Customer Service Representative – Luxury Retail

TTEC

Customer Service Representative providing luxury retail support remotely in the USA. Answering customer inquiries and resolving issues for a global luxury retail brand.

Posted 6/19/2026full-timeRemote • Colorado, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington • 🇺🇸 United StatesJunior💰 $16 per hourWebsite

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Recommendations of products or services
Closing a sale may be required

Requirements

What you’ll need

1 year or more of customer service experience
1 year or more post-secondary education OR 2 years equivalent work experience
Recognize and solve problems of mid-to-high level customer service issues
Computer experience
High speed internet (> 35 mbps)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

Benefits

Comp & perks

Base wage starting at $16 per hour plus performance bonus opportunities
health and wellness incentives
PTO
tuition reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceproblem solvingresearch skillssales closing

Soft Skills

communicationrecommendation skills