Customer Service Representative – Luxury Retail

TTEC

Customer Service Representative supporting luxury retail customers with exceptional service and product recommendations. Engaging with an iconic global brand remotely while assisting customers' inquiries and issues.

Posted 6/19/2026full-timeRemote • Colorado, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington • 🇺🇸 United StatesJunior💰 $16 per hourWebsite

About the role

Key responsibilities & impact

Support customers of an iconic global luxury retail brand
Answer incoming communications from customers
Conduct research to resolve customer issues
Recommendations of products or services
Closing a sale may be required

Requirements

What you’ll need

1 year or more of customer service experience
1 year or more post-secondary education OR 2 years equivalent work experience
Appreciation for high fashion brands and luxury customer service
Computer experience
High speed internet (> 35 mbps)

Benefits

Comp & perks

Base wage starting at $16 per hour plus performance bonus opportunities
A healthy benefits package
PTO
Tuition reimbursement
Health and wellness incentives

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicecommunicationproblem-solvingsales closingresearch