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TTEC

Bilingual Customer Service and Sales Representative – Spanish-English

TTEC

Bilingual Customer Service and Sales Representative helping customers understand insurance products. Joining TTEC's remote team to deliver exceptional customer service and sales support.

Posted 6/5/2026full-timeRemote • Arizona, Florida, Idaho, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah • 🇺🇸 United StatesJunior💰 $16 per hourWebsite

About the role

Key responsibilities & impact
  • Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
  • Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
  • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Identify additional needs customers may have and help them to upgrade products or services

Requirements

What you’ll need
  • Bilingual in English and Spanish
  • Minimum six (6) months sales experience with strong customer service skills (empathy, compassion, listening)
  • High school diploma or equivalent
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • Strong computer navigation skills and experience, as this role is 100% remote

Benefits

Comp & perks
  • FREE licensing course (and you’ll be paid for your time to boot)
  • All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer
  • A base wage of $16/hr while studying for your state exam
  • Health and wellness incentives
  • PTO
  • Tuition reimbursement

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecustomer service skillscomputer navigation skillsHIPAA compliance
Soft Skills
empathycompassionactive listening