Bilingual Healthcare Insurance Agent – Spanish, English

TTEC

Bilingual licensed healthcare insurance agent helping U.S. customers choose and renew health plans remotely for TTEC.

Posted 8/4/2026full-timeRemote • Colorado, Illinois, Louisiana, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health insurance sales and customer service, with a strong focus on understanding client needs and providing tailored solutions. Proficient in navigating customer inquiries with empathy and active listening while adhering to HIPAA guidelines.

Highest-signal resume keywords

Health Insurance LicenseSales ExperienceCustomer Service OrientationBilingual Proficiency (Spanish-English)Computer Navigation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyCompassionActive Listening

Certifications & Qualifications

Health Insurance License

Industry Keywords

HIPAA ComplianceCustomer ExperienceHealth Plan SalesRemote Work

About the role

Key responsibilities & impact

Assist individuals in understanding their coverages and selecting products, services, and solutions for their health and financial needs
Provide full lifecycle customer service and sales through inbound or outbound interactions
Respond to customer inquiries with compassion and active listening
Select efficient solutions for customers
Identify additional customer needs and help upgrade products or services
Complete health plan sales or renewals suited to customer needs
Contribute to customer experience and overall team success
Report to a Team Lead

Requirements

What you’ll need

Current health insurance license in your state of residence
High-speed internet with more than 25 Mbps download and 10 Mbps upload
Minimum six months of sales experience
Integrity to follow HIPAA patient privacy guidelines
Strong customer service orientation, empathy, compassion, and listening skills
High school diploma or equivalent
Strong computer navigation skills and experience
Ability to work 100% remotely
Spanish-English bilingual proficiency

Benefits

Comp & perks

Supportive career and professional development
Inclusive culture and community-minded organization
Giving back is encouraged
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Performance-based bonus
PTO
Tuition reimbursement
Health and wellness incentives
Instructor-led online training
Individualized coaching
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