Customer Service Representative – Part time

TTEC

Part time Customer Service Representative working remotely for TTEC, assisting customers by resolving inquiries and providing support. Collaborating with a global team and meeting performance metrics.

Posted 6/3/2026part-timeRemote • Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington • 🇺🇸 United StatesJunior💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Navigate multiple systems and applications simultaneously to document interactions and provide accurate solutions
Meet established goals for all performance metrics including call quality, productivity, and schedule adherence

Requirements

What you’ll need

At least 1 year of customer services experience
High school diploma or equivalent
Availability to work weekends
Computer experience
Wired internet connection (fiber, cable, or DSL) with speeds above 15 Mbps is required. Satellite and 5G connections are not supported.

Benefits

Comp & perks

Part time, remote position
Supportive of your career and professional development
An inclusive culture and community-minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicecommunicationproblem-solvingresearchdocumentationperformance metricsproductivityschedule adherence

Certifications

high school diplomaequivalent