Bilingual Customer Service – Spanish, English

TTEC

Bilingual Customer Service Representative supporting US government contracts through effective communication. Handling customer inquiries via voice, email, or chat while resolving issues with understanding.

Posted 5/30/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Consult with your neighbors on the available services that can support their situation
Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
Respond to customer inquiries with active listening
Resolve customer issues with patience and understanding

Requirements

What you’ll need

6 months or more of customer services experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish-English
Computer experience
Bilingual in English and Spanish
Must be a US citizen as this is in support of a US government assignment.

Benefits

Comp & perks

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage of $17.75 per hour plus an additional $5.09 per hour for the first 40 hours in lieu of health benefits for this temporary role.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

active listeningpatienceunderstandingwritten communicationverbal communication