Customer Service Representative – Govt Public Trust Clearance

TTEC

Customer Service Representative providing support for government contracts remotely in USA. Assisting customers in need through various communication channels with compassion and understanding.

Posted 5/30/2026full-timeRemote • Alaska, California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, Wisconsin • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Consult with your neighbors on the available services that can support their situation
Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
Respond to customer inquiries with active listening
Resolve customer issues with patience and understanding

Requirements

What you’ll need

6 months or more of customer services experience
High school diploma or equivalent
Computer experience
Must be a US citizen

Benefits

Comp & perks

Professional development
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

active listeningpatienceunderstandingcommunication

Certifications

high school diploma