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Healthcare Customer Service Representative
TTECHealthcare Customer Service Representative assisting consumers with health benefit needs remotely from California. Engaging with customers to provide exceptional service and support.
About the role
Key responsibilities & impact- Provide customer support regarding health care benefits and eligibility questions
- Conduct research and do outbound calls to provide answers for customers
- Assist members with understanding their online health account
Requirements
What you’ll need- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
Benefits
Comp & perks- Health and wellness incentives
- Paid time off
- Tuition reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceintegritycommunication
Certifications
high school diplomaHIPAA compliance