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TTEC

Healthcare Customer Service Representative

TTEC

Healthcare Customer Service Representative assisting consumers with health benefit needs remotely from California. Engaging with customers to provide exceptional service and support.

Posted 4/28/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact
  • Provide customer support regarding health care benefits and eligibility questions
  • Conduct research and do outbound calls to provide answers for customers
  • Assist members with understanding their online health account

Requirements

What you’ll need
  • 6 months or more of customer service experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (> 15 mbps)

Benefits

Comp & perks
  • Health and wellness incentives
  • Paid time off
  • Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceintegritycommunication
Certifications
high school diplomaHIPAA compliance