Customer Service Representative
TTEC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Junior
About the role
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements
- One year or more of customer services experience
- At least high school graduate (old curriculum)
- Recognize, apply and explain your product or service knowledge
- Computer experience
- For at home roles – keep High speed internet (> 20mbps)
- Area of residence should be within 50 kms. of any TTEC site (5-Ecom Pasay, UP Technohub & Sta. Rosa)
Benefits
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceproduct knowledgeservice knowledgecomputer experienceresearch skills
Soft skills
communicationproblem-solvinginterpersonal skills