Analyze RFx requirements and advise the RFx team on how to submit high-quality proposal documents by the deadline. This includes evaluating and scoring intake surveys to make recommendations on a go/no-go decision.
Lead a virtual pursuit team to complete the response on time, including developing a detailed proposal plan with a schedule and requirements matrix. Identify risks to a compelling, compliant proposal and take corrective action / escalate when necessary.
Guide sellers in crafting win themes and storyboarding the overall response submission.
Create proposal content and edit the content others submit to ensure win themes and proof points are used in compliance with the win strategy, client articulated format/instructions, and client objectives.
Provide quality assurance of other proposal management team members’ proposals to check for consistency in the branding of our company and our services, including collaborating with internal SMEs on content that presents us as “one TTEC,” regardless of the technical platform(s) being proposed.
Manage existing and moderate new content in the Responsive content library in collaboration with various SMEs and departments (Finance, Legal, Human Capital).
Use internal AI tools to improve efficiency in developing proposals.
Support data tracking on RFx win and down selection rates in Dynamics 365 CRM.
Collaborate with colleagues at TTEC Engage, platform manufacturers, and RFx primes (when TTEC Digital is the sub) to ensure clear communication on roles and responsibilities and internal milestones and deadlines.

Requirements

5+ years of experience in proposal development with 3-5 years of experience leading the proposal response process, which includes proven analytical and problem-solving skills.
Strong background developing win strategies, proposal plans, and other key deliverables for a successful proposal.
APMP certification is a plus, or experience with APMP, Shipley, and/or similar methodologies.
Understanding of basic graphic principles for formatting a proposal.
Experience using Responsive (formerly RFPIO) RFx Solutions platform or other related cloud-based RFP Platforms is desired.
Experience working on and leading remote teams.
Proven strong writing, editing, and proofing skills.
Experience with contact center technology, professional services, or cloud hyperscalers/platform leaders is preferred.
Strong working knowledge of Microsoft Office 365 platforms, with an emphasis on the ability to work with MS Teams, MS D365, and MS SharePoint.

Benefits

Medical, dental, vision
tax-advantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

proposal developmentanalytical skillsproblem-solving skillswin strategiesproposal planswriting skillsediting skillsproofing skillsgraphic principlesdata tracking

Soft skills

leadershipcollaborationcommunicationquality assurancerisk managementtime managementcontent managementteam managementadaptabilityattention to detail

Certifications

APMP certification