Product Designer – B2C

TryHackMe

Product Designer creating intuitive learning experiences for TryHackMe users. Collaborating with cross-functional teams to improve certifications and platform usability.

Posted 4/30/2026full-timeRemote • 🌎 Anywhere in the WorldMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Design intuitive, scalable learning experiences that guide users from beginner to job-ready.
Design new product initiatives, such as future certifications.
Improve certification experiences (clarity, flow, assessment UX, feedback loops)
Simplify complex technical workflows
Improve the core product experience used daily by millions of learners.
Collaborate closely with engineers to solve user problems.
Balance user needs with long-term platform scalability.
Comfort working on deeper product problems - not just surface UI polish.

Requirements

What you’ll need

Have 3+ years designing consumer web or app products
Have designed complex workflows (education, SaaS, tooling, dashboards, etc.)
Think in outcomes, not just screens
Care deeply about clarity and user experience
Are comfortable with ambiguity and foundational product work
Can lead discovery and define problems clearly
Use both qualitative research and product data to guide decisions
Can defend trade-offs thoughtfully
Experience in learning platforms or certification products (nice to have)
Experience improving multi-step workflows (nice to have)
Experience contributing to or building design systems (nice to have)

Benefits

Comp & perks

Fully remote
Flexible working , with trust and autonomy (and occasional intensity)
Dedicated work equipment
£2,500 annual learning budget
Annual company retreat
Regular company-paid lunches
Health insurance (where applicable)
Enhanced parental leave
Pension / 401k options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

designing consumer web productsdesigning app productsdesigning complex workflowsuser experience (UX)qualitative researchproduct data analysisdesign systemsmulti-step workflowscertification products

Soft Skills

clarityuser experience focuscomfort with ambiguityproblem definitiontrade-off defensecollaborationoutcome thinkingleadershipcritical thinking