B2B Account Manager

TryHackMe

Account Manager responsible for retention and growth across client accounts at TryHackMe. Collaborating with cross-functional teams and ensuring client value delivery.

Posted 4/24/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £60,000 - £80,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

As an Account Manager, you will own retention and growth across a portfolio of accounts.
You will build deep relationships at multiple levels within each customer, proactively identifying and pursuing expansion opportunities.
This includes cold outreach to new stakeholders within existing accounts, not just managing warm relationships.
Working closely with Account Executives and Customer Success Managers, you will ensure customers continuously derive measurable value from TryHackMe, and you will be accountable for outcomes, not just activity.

Requirements

What you’ll need

Proven experience in a sales or revenue-driven customer success role within a rapidly growing organisation (50–500 employees), operating effectively in fast-changing environments.
A track record of hitting and exceeding quotas for new business or expansion, results over excuses.
Demonstrated ability to run cold outreach and drive new pipeline within existing accounts, with the will and tenacity to see it through.
Experience working with CRM and Customer Success tools (e.g., HubSpot, ChurnZero).
Are AI native and actively adopt AI as a coworker day to day.
Strong multitasking and organisational skills, with discipline and consistency in execution.
Excellent written and verbal communication skills, with a focus on clarity and precision in every customer interaction.
Experience selling a technical solution; cybersecurity training experience is a strong advantage, with the ability to ramp quickly on new product knowledge and adapt to changing market dynamics.
Experience in the B2B space is desirable.

Benefits

Comp & perks

100% Remote
Flexi Time
Tools - a dedicated work laptop + any accessories you need to do your best work.
Swag Pack - start your TryHackMe journey with a branded swag bundle!
Personal Development - $2,500 training budget to acquire certifications, and more.
Company Retreat - a n annual company retreat, fully paid for by TryHackMe!
Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
Health Insurance - if you're in a country that doesn't have public health care.
Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements.
401k / Pension - TryHackMe makes it easy to save money for your retirement.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salescustomer successcold outreachpipeline developmentquota achievementtechnical solution sellingcybersecurity trainingB2B sales

Soft Skills

relationship buildingmultitaskingorganizational skillsdisciplineconsistencywritten communicationverbal communicationclarityprecisiontenacity