TruVista

Inside Sales Representative

TruVista

full-time

Posted on:

Location Type: Remote

Location: South Carolina • United States

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Job Level

Junior

About the role

  • Solicit and sell new or upgrade services to both new and existing customers
  • Manage sales leads by tracking and following up close new sales and customer upgrades
  • Work with Truvista Fiber sales and operations team members to generate sales leads
  • Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial to the customer and Truvista Fiber
  • Provide world-class customer service to customers, process orders for service installation, activation, or change in service
  • Determine charges for services requested, collect deposits, prepare change of address records, and issue discontinuance orders
  • Take ownership of customer complaints concerning billing or services rendered
  • Perform other work-related duties as assigned

Requirements

  • High school diploma or GED, or equivalent combination of education and experience
  • 1 year of related experience and/or training
  • Industry experience and sales experience is preferred
  • Bilingual proficiency in English and Spanish is a plus
  • To qualify for Work from Home, applicant must meet WFH requirements (bandwidth, environment, office set-up)
Benefits
  • Equipment (laptop, IP phone, and headset) are provided by Truvista Fiber
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer serviceorder processingbilling managementservice installationservice activationservice upgradescustomer account managementlead trackingcomplaint resolution
Soft Skills
communicationproblem-solvingownershipinterpersonal skillscustomer relationship managementteam collaborationadaptabilitytime managementattention to detailbilingual proficiency
Certifications
high school diplomaGED