Implementation Product Manager, Home Lending

Truv

Implementation Product Manager leading customer implementations, third-party integrations, and onboarding initiatives in the mortgage technology ecosystem. Driving scalable processes and ensuring successful deployments.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $180,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Own and optimize the end-to-end customer implementation and onboarding experience for home lending customers.
Manage integrations and strategic relationships with third-party mortgage technology platforms including Encompass, Blue Sage, Byte, Vesta, nCino, Blend, Tidelwave, Lodasoft, LenderLogix and other LOS/POS/mortgage ecosystem partners
Partner directly with lenders and enterprise customers to gather business and technical requirements
Work cross-functionally with engineering, customer success, operations, and partnerships teams to ensure successful client deployments
Drive scalable implementation processes, onboarding playbooks, and integration standards
Translate customer implementation needs into product enhancements and roadmap priorities
Identify opportunities to improve automation, reduce manual effort, and accelerate go-live timelines
Manage implementation timelines, dependencies, risks, escalations, and stakeholder communication
Collaborate with Customer Success to improve customer adoption, retention, and expansion outcomes
Monitor implementation performance metrics and continuously improve operational efficiency
Serve as the internal subject matter expert for mortgage workflows, lender onboarding, and integration ecosystems

Requirements

What you’ll need

4+ years of experience in product management, implementation management, solutions engineering, or enterprise onboarding within fintech or mortgage technology
Strong knowledge of mortgage origination workflows and lender operations
Hands-on experience with LOS/POS platforms such as Encompass, nCino, Blue Sage, Byte, or similar systems
Experience managing API-based integrations and technical implementation projects
Strong project management and stakeholder communication skills
Ability to manage multiple customer implementations simultaneously in a fast-paced environment
Analytical mindset with strong problem-solving and operational execution capabilities
Experience working with verification providers, borrower data platforms, or embedded fintech products
Familiarity with mortgage compliance and GSE requirements
Experience improving onboarding scalability through automation and process optimization
Technical familiarity with APIs, SSO, webhooks, and integration architectures
Experience working with enterprise lenders and strategic partners

Benefits

Comp & perks

Competitive compensation, benefits, and flexible work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementimplementation managementsolutions engineeringAPI-based integrationsmortgage origination workflowsautomationprocess optimizationtechnical implementation projectsintegration architecturesSSO

Soft Skills

project managementstakeholder communicationanalytical mindsetproblem-solvingoperational executioncustomer adoptionretentionexpansion outcomescollaborationtime management