
Salesforce Functional Consultant
TruSummit Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SDLC
About the role
- Lead and participate in requirements gathering, design, solution architecture, configuration, and implementation efforts for client implementation projects on the Salesforce platform
- Lead Business Analyst for complex multi-department projects across various business applications including the ability to diagnose, resolve problems or unexpected results, perform scheduled activities, and recommend solutions or alternate methods to meet requirements
- Develop guides for best practices, monitor adoption and manage training and support
- Work with Client stakeholders to create and manage complex process workflows, data validation and triggers
- Create Client deliverable documentation on processes, policies, application configuration and help-related materials
- Proven success in developing, deploying and driving adoption of business processes on salesforce platform
- Keen understanding of how Salesforce fits into the larger technology landscape
- Confident and highly communicative, with excellent business insight and a willingness to challenge others or propose changes
- Keep up to date with Salesforce releases, features and best practices
Requirements
- 2+ years working as a business consultant or technical liaison in an internal or external capacity
- 2+ years leading (or participating) in CRM system implementation efforts using an SDLC methodology
- Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, and/or a related field
- Great customer-facing skills, professional presence, and entrepreneurial attitude
- Strong desire to drive customer success
- Self-motivated, self-directed, highly organized, strong attention to detail
- Analytical – be able to successfully manage technically and organizationally complex environments
- Strong written and verbal communication skills with both customers, consultants and engineers
- Knowledge and experience with formal delivery methodologies (Agile, SCRUM, Waterfall)
- Strong desire to learn new industries and technologies
- Ability to adapt to new challenges
- Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
- Ability to work both independently and as a part of a team with professionals at various levels
Benefits
- Medical, Dental, and Vision insurance
- Flexible schedule
- Unlimited Paid time off
- Employer-Matching 401k Retirement Plan
- Funding for each employee’s professional development
- Reimbursement for health club memberships & internet/phone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceCRM implementationSDLC methodologyAgileSCRUMWaterfalldata validationsolution architectureprocess workflowsconfiguration
Soft skills
customer-facing skillsprofessional presenceentrepreneurial attitudeself-motivatedhighly organizedattention to detailanalytical skillsstrong written communicationstrong verbal communicationadaptability
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Software EngineeringBachelor’s degree in Management Information Systems