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Trustonic

Account Director

Trustonic

Account Director driving growth and customer success across APAC for Trustonic. Expand footprint, nurture relationships, and manage strategic accounts for economic inclusion.

Posted 4/24/2026full-timeRemote • 🇮🇳 IndiaLeadWebsite

About the role

Key responsibilities & impact
  • Drive growth, build executive relationships, and elevate customer success across APAC accounts and partner ecosystem.
  • Expand our footprint and nurture high-value customer relationships.
  • Drive revenue through renewals, upsells, and new business opportunities.
  • Build and manage a strong pipeline by nurturing deep relationships with existing customers and partners.
  • Identify and create new business opportunities in the India & neighboring markets.
  • Develop compelling proposals and lead full sales cycles from preparation through to deal negotiation and close.
  • Provide customer and market insights to inform wider commercial and product strategy.
  • Collaborate closely with Key Account, Customer Success, and Product teams.
  • Support the establishment of strategic partner relationships and ensure alignment across OEMs and ecosystem players.
  • Maintain accurate documentation and ensure CRM systems (e.g., Salesforce) are always up to date.
  • Manage direct reports to drive consistent upsell, cross-sell, and geographic expansion strategies when required.

Requirements

What you’ll need
  • Strong sales, negotiation, and relationship-building skills—capable of engaging and influencing at CXO level.
  • Proven ability to close complex enterprise deals and grow existing accounts (“farmer” mindset).
  • Excellent verbal and written communication; confident delivering presentations to senior audiences.
  • Highly self-motivated, independent, and able to operate effectively in a fast-moving environment.
  • Ability to build consensus across internal and external stakeholders.
  • Cultural sensitivity and strong interpersonal skills across diverse environments.
  • Extensive experience in technology sales, ideally within mobile devices, telecom, software, or related ecosystems.
  • Demonstrable success in business development with enterprise customers in the region.
  • Strong discipline working with CRM tools (Salesforce preferred).
  • Hands-on experience using multiple sales methodologies.
  • Background in matrixed or cross-functional environments.
  • Strong understanding of the mobile device & financial services ecosystem including OEMs, carriers, Financing service providers, and mobile app protection technologies.
  • Deep knowledge of the market and its commercial, operational, and cultural dynamics.
  • Degree, MBA or relevant experience

Benefits

Comp & perks
  • Competitive compensation
  • A base salary that reflects your expertise and impact.
  • Bonus scheme to share in our success.
  • Private medical insurance for you and your family from day one
  • Retirement plan
  • Flexibility & work-life balance
  • Remote working arrangements to support your lifestyle.
  • An open holiday policy with no upper limit—take the time you need, when you need it.
  • Support for volunteering and causes that matter to you.
  • Opportunities for professional development and career progression.
  • Exposure and interaction with global teams.
  • A commitment to diversity, equity, and inclusion.
  • A collaborative environment where your voice is valued and your wellbeing is prioritised.
  • The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
salesnegotiationrelationship-buildingbusiness developmentCRM toolssales methodologiesenterprise deal closingupsellingcross-sellingpipeline management
Soft Skills
verbal communicationwritten communicationpresentation skillsself-motivatedindependentconsensus buildingcultural sensitivityinterpersonal skillscollaborationinfluencing
Certifications
MBA