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About the role
Key responsibilities & impact- Develop and maintain customized pages, plugins, and templates.
- Own the technical integration between the website, our support tech stack, and analytics platforms.
- Act as the strategic liaison between Support Operations, UX, Marketing, and technical teams.
- Manage a high-volume backlog of requests.
- Support the optimization of website performance and effectiveness, including the design and deployment of A/B tests.
- Own the version control and management of releases or enhancements.
- Actively monitor key performance metrics to identify trends, performance bottlenecks, or technical issues.
Requirements
What you’ll need- Proven ability to think long-term about website experiences, scalability, and the holistic customer journey.
- Strong written and verbal English skills, with the ability to explain complex technical concepts to stakeholders at all levels.
- Experience managing competing demands, balancing technical feasibility with user needs.
- Solid experience in website development (HTML, CSS, JS). Deep familiarity with CSS Grid, UI layouts, and debugging tools.
- Experience working with Webflow, Figma, and Google Analytics.
- Experience with MixPanel, Zapier, and Salesforce is highly valued.
Benefits
Comp & perks- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HTMLCSSJavaScriptCSS GridA/B testingwebsite developmentdebugging toolsversion controlperformance optimizationtechnical integration
Soft Skills
strategic liaisonwritten communicationverbal communicationstakeholder managementbalancing competing demandslong-term thinkingcustomer journey focus