Senior Customer Success Manager, Audit

Trullion

full-time

Posted on: 9/4/2025

Origin: • 🇺🇸 United States • New York

✨ AI Apply

Senior

About the role

Build and maintain strong relationships with key client stakeholders - decision makers, audit partners, and tech adoption champions
Ensure that our customers have strong product knowledge and adoption
Build product champions and help customers to strategize change management
Partner with Sales to identify expansion opportunities and support commercial discussions
Collaborate with Product to deliver client feedback and support the development of meaningful improvements
Help customers translate audit goals into successful platform usage during the audit process
Support Trullion’s Audit Firm customers and partner with firm leaders to shape the future of auditing

Bachelor's degree in accounting or finance
5+ years of experience in audit management in public accounting
Deep audit experience to collaborate with customers
Ability to leverage your audit and accounting expertise to enable customers to set goals and drive adoption
Direct experience managing audits
Deep understanding of audit workflows and accounting firm roles and responsibilities
Strong communication skills and executive presence, demonstrating the ability to cultivate deep relationships with firm leadership
Ability to work onsite at the NYC office 4 days per week