Senior Solutions Consultant

Trulioo

Solutions Consultant at Trulioo driving innovation in digital identity verification. Engaging directly with customers and providing scalable solutions to complex identity challenges.

Posted 7/14/2026full-timeSingapore • 🇸🇬 SingaporeSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical customer engagement, translating complex technical and business requirements into scalable solutions while ensuring maximum value from the platform. Proficient in API design and integration, with strong communication skills to effectively present technical concepts to diverse audiences.

Highest-signal resume keywords

Technical Customer EngagementAPI Expertise (REST, OAuth, JSON/XML)Technical Demonstrations and Proof of ConceptsBilingual Proficiency in English and MandarinExperience in Identity Verification and Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API DesignJSONRESTful APIsSDKsTechnical SupportSolutions ConsultingImplementation SpecialistTechnical DiscoveryRisk IntelligenceAI Integration

Soft Skills

Excellent Communication SkillsPresentation SkillsCollaborative TeamworkAbility to Simplify Complex ConceptsAdaptability

Certifications & Qualifications

Post-Secondary Degree

Industry Keywords

Identity VerificationComplianceFintechFraud PreventionRisk Management

About the role

Key responsibilities & impact

Engage with customers directly, acting as the key technical point of contact for our most strategic customers
Own the discovery process to uncover business objectives, customer technical requirements, run technical demonstrations and proof of concepts
Translate technical and business requirements into scalable solutions, lead technical engagements, and ensure customers realize maximum value from Trulioo’s platform
Advising on best practices across identity, compliance, fraud, risk and integrations, adapting your approach to different customer contexts and levels of technical depth
Collaborate cross-functionally to deliver seamless customer outcomes
Contribute to internal knowledge and technical excellence

Requirements

What you’ll need

Post-Secondary Degree or combination of desired experience and education
3-5 years of experience in a Senior Technical Support, Solutions Consultant or Implementation Specialist role
Written and verbal English and Mandarin proficiency is required
Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences
Ability to work collaboratively in a fast-paced, team-oriented environment
Technical background with familiarity in JSON, RESTful APIs, and native and web-based SDKs
Proven ability to simplify complex concepts, deliver effective product demonstrations, and communicate confidently with stakeholders at all levels
Strong API expertise (REST, API design, OAuth, API keys, JSON/XML) with the ability to translate complexity into clear, actionable solutions
Comfortable working independently and cross-functionally, collaborating with distributed teams across regions
Apply a “Trusted Expert” mindset to interpret customer requirements and recommend flexible, forward-thinking solutions
Familiarity with AI and emerging technologies, with the ability to:
Apply AI to improve the efficiency and quality of customer engagements, technical discovery, solution design, demos, and documentation
Identify opportunities to incorporate AI into customer workflows and position Trulioo's AI-powered risk intelligence capabilities to deliver measurable business outcomes
Champion the adoption of AI tools and best practices within the Solutions Consulting team to improve productivity, consistency, and customer value
Relative experience in identity verification, compliance, or fintech industries is a plus

Benefits

Comp & perks

Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.
Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.