Dispensary Associate – Part Time

Trulieve

Part-time Dispensary Associate guiding cannabis patients, processing regulated purchases, and resolving product issues. Supporting retail, delivery, and online orders at Trulieve’s Brooksville store.

Posted 8/23/2026part-timeBrooksville • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on educating customers about cannabis products, while adhering to state regulations and company policies. Capable of efficiently processing orders and resolving customer issues in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceProduct KnowledgeVerbal And Written Communication SkillsAbility To Work Independently

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingProduct EducationElectronic Equipment OperationPhysical Capacity For Lifting

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismTeam Collaboration

Tools & Technologies

Telecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis RegulationsCustomer JourneyConfidentialityDynamic EnvironmentRetail Experience

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery associate duties as needed
Process online orders, including deliveries, within a two-hour timeframe as online support

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 years of age in CT, PA and WV)
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Ability to work without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism
Ability to uphold confidentiality and discretion
Ability to understand and follow written/oral instructions
Conversational English proficiency
Ability to operate electronic equipment and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record for Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and perform required physical duties, including lifting, carrying, pushing, and pulling up to 50 lbs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs