Dispensary Associate – Part Time

Trulieve

Part-time Dispensary Associate guiding patients through cannabis products and purchases. Providing compliant customer service at Trulieve’s Osprey retail dispensary.

Posted 8/22/2026part-timeOsprey • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to communicate effectively with diverse individuals. Capable of working independently and collaboratively in a fast-paced environment while adhering to state regulations and company policies.

Highest-signal resume keywords

Customer ServiceCash HandlingProduct KnowledgeEffective CommunicationRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsEmpathyCompassionProfessionalismTeamwork

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisPatient ServiceState RegulationsCustomer ExperienceConfidentiality

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Facilitate customer purchases in accordance with State regulations while providing an exceptional customer experience
Provide exceptional customer service to customers, guests, patients, and coworkers
Provide empathy and compassion to patients
Deliver the TruExperience through elevated patient service standards, behaviors, and product knowledge
Assist Managers and Shift Supervisors with returns according to company policy
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve Policies and Procedures
Work directly with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Work with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation throughout the shift
Perform additional tasks as assigned by Management
As needed, perform delivery associate tasks, including following delivery policies
As needed, process online orders, including deliveries, within a 2-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check
Must be able to move intermittently throughout the workday and meet stated sensory, mobility, lifting, and physical requirements
Must be available to work evenings, weekends, and holidays

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off