Dispensary Associate

Trulieve

Part-time dispensary associate educating cannabis customers on products, benefits, and side effects. Processing regulated purchases and patient orders at Trulieve’s Glendale retail store.

Posted 8/21/2026part-timeGlendale • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on product knowledge and compliance with state regulations. Capable of efficiently processing orders and resolving customer issues while maintaining confidentiality and professionalism.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceExcellent Verbal And Written Communication SkillsAbility To Work IndependentlyValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingProduct KnowledgeCompliance With State RegulationsAbility To Operate ComputersAbility To Lift Up To 50 Lbs

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismBusiness Sense

Tools & Technologies

Electronic DevicesTelecommunication Devices

Certifications & Qualifications

High-School Diploma Or Equivalent

Industry Keywords

CannabisRetailCustomer JourneyConfidentialityDynamic Environment

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by explaining product benefits and potential side effects
Facilitate customer purchases in compliance with state regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Resolve product, device, and customer issues with leadership and management
Document customer issues and concerns in customer profiles
Maintain a clean, well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe
Perform delivery associate duties as needed
Perform additional team tasks assigned by management

Requirements

What you’ll need

High-school diploma or equivalent
Experience in the field or a similar field
Minimum 21 years of age (or minimum 18 in CT, PA and WV)
Prior retail and/or customer service experience is a plus
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Strong interpersonal skills, business sense, and professionalism
Ability to uphold confidentiality and discretion
Ability to understand and follow written/oral instructions
Conversational English proficiency
Ability to operate computers, laptops, electronic and telecommunication devices
Ability to pass a comprehensive background record check
Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to perform the stated physical requirements, including lifting/carrying/pushing/pulling up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs