Assistant General Manager

Trulieve

Assistant General Manager supporting Trulieve’s Tucson cannabis retail store. Leading staff, inventory, compliance, customer service, and daily operational performance.

Posted 8/21/2026full-timeTucson • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in retail environments, with a focus on team development, compliance with regulations, and maintaining service standards. Proven ability to analyze data, manage inventory, and handle customer escalations effectively.

Highest-signal resume keywords

Retail Management ExperienceTeam Training and DevelopmentCash Handling ExperienceCompliance with State RegulationsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementData AnalysisService Standards ImplementationSOP ComplianceSafety Procedure Comprehension

Soft Skills

Strong Interpersonal SkillsProfessionalismConflict ResolutionEffective CommunicationTeam Collaboration

Tools & Technologies

Electronic Equipment OperationComputerScannerPrinterTelecommunication Devices

Certifications & Qualifications

Level 1 Background CheckLevel 2 Background CheckValid Driver's License

Industry Keywords

RetailCustomer ServiceVisual MerchandisingLabor Budget ManagementPatient Issue Resolution

About the role

Key responsibilities & impact

Support the General Manager in leading and supervising store personnel
Plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs
Communicate changes to employees with the General Manager and other leaders
Coach, train, and develop the team on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations while on duty
Maintain professional working relationships with business partners
Assist the General Manager in managing the labor budget
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

Two years of related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to train, develop, and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism
Ability to communicate in conversational English
Ability to operate electronic equipment, including computer, scanner, printer, and telecommunication devices
Ability to comprehend safety procedures
Proven ability to analyze data and draw appropriate conclusions
Ability to interact respectfully and politely with customers and team members
Must pass a Level 1 and Level 2 background check
Must be at least 21 years of age
Must function independently and work effectively with residents, personnel, and support agencies
Must be able to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Valid driver's license and MVR background check required for delivery locations only
Must be able to move throughout the entire facility, including tight spaces
Ability to communicate and exchange sensitive information
Ability to observe and inspect details at varying ranges
Ability to manipulate objects of varying sizes and weights
Ability to push, pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps
Ability to crouch, stoop, kneel, crawl, and position self or objects at floor level
Visual and auditory acuity with or without aids
Occasionally remain seated

Benefits

Comp & perks

Salary commensurate with experience
Comprehensive benefits package
Paid time off