Shift Supervisor

Trulieve

Shift Supervisor supporting daily operations, compliance, inventory, and staff development at Trulieve’s Tucson cannabis retail store. Assisting management while delivering patient-focused service.

Posted 8/21/2026full-timeTucson • Arizona • 🇺🇸 United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and company standards while delivering exceptional customer service. Capable of training and developing staff, managing inventory, and maintaining professional relationships with business partners.

Highest-signal resume keywords

Retail Management ExperienceCustomer Service ExcellenceRegulatory ComplianceCash Handling ExperienceInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementKey-Holding Supervisor DutiesVisual MerchandisingSOP ComplianceBasic Supervision of Staff

Soft Skills

Strong Interpersonal SkillsProfessionalismAbility to Handle EscalationsConfidentiality and DiscretionRespectful Customer Interaction

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail OperationsCustomer ExperienceState-Specific RegulationsCoaching and TrainingBackground Checks

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operations
Ensure regulatory compliance while delivering exceptional customer experience
Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs and communicate changes to employees
Provide coaching, training, and development focused on company service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Prior cash handling experience required
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold a strict level of confidentiality and discretion
Conversational English required to work effectively with customers and team members, operate electronic equipment, comprehend safety procedures, and utilize telecommunication devices
Ability to interact with customers and team members respectfully and politely
Valid driver's license required for delivery locations only
Must pass an MVR background check for delivery locations only
Must pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently and work effectively with residents, personnel, and support agencies
Ability to relate to and work with patrons of different ages and abilities, including patrons experiencing emotional distress or displaying a hostile attitude
Ability to move/traverse throughout the entire facility, including tight spaces
Ability to accurately communicate and exchange sensitive information and ideas, observe/inspect details at varying ranges, and operate computing devices
Ability to manipulate objects of varying sizes and weights; push/pull, lift/carry, and position objects up to 50 lbs.; ascend/descend stool, ladder, and steps; crouch, stoop, kneel, crawl
Visual and auditory acuity with or without job aids
Ability to occasionally remain seated

Benefits

Comp & perks

A comprehensive benefits package including paid time off
Flexible hours depending on store needs