Dispensary Associate, Part Time

Trulieve

Part-time dispensary associate educating cannabis patients and processing regulated purchases. Providing customer service, order support, and product guidance at Trulieve’s Florida dispensary.

Posted 8/19/2026part-timeFernandina Beach • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, with the ability to educate customers on product benefits and side effects while adhering to state regulations. Capable of efficiently processing orders and resolving customer issues in a fast-paced environment.

Highest-signal resume keywords

Customer ServiceProduct KnowledgeCash HandlingVerbal and Written CommunicationRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingConfidentiality MaintenanceElectronic Equipment OperationAbility to Lift 50 lbs

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismTeam Collaboration

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisState RegulationsCustomer JourneyPatient OrdersDelivery Associate Duties

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe as needed
Perform delivery associate duties as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or a similar field
Minimum 21 years of age (or minimum 18 in CT, PA and WV)
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Ability to work without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism
Ability to maintain confidentiality and discretion
Ability to understand and follow written and oral instructions
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and work in confined spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Ability to ascend and descend stools, ladders, and steps
Ability to crouch, stoop, kneel, or crawl as required
Availability to work evenings, weekends, and holidays

Benefits

Comp & perks

Position eligible for tips
Paid time off
Comprehensive benefits package
Flexible hours depending on store needs