Shift Supervisor

Trulieve

Shift Supervisor overseeing Trulieve’s retail cannabis store operations in Guadalupe. Supervising staff, inventory, compliance, and patient service while supporting the General Manager.

Posted 8/18/2026full-timeGuadalupe • Arizona • 🇺🇸 United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in retail operations, ensuring compliance with regulations and company standards while delivering exceptional customer service. Capable of training and developing staff, managing inventory, and maintaining professional relationships with business partners.

Highest-signal resume keywords

Retail Management ExperienceCustomer Service ExcellenceRegulatory ComplianceCash Handling ExperienceTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementOpening and Closing ProceduresVisual MerchandisingSOP ComplianceElectronic Equipment Operation

Soft Skills

Interpersonal SkillsProfessionalismFlexibilityIntegrityConflict Resolution

Tools & Technologies

ComputersScannersPrintersTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail OperationsCustomer ExperienceStaff SupervisionPatient Issues ManagementConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operations
Ensure regulatory compliance while delivering an exceptional customer experience
Handle opening and closing procedures and supervise staff and retail processes
Maintain brand standards in visual merchandising
Review, communicate, and ensure compliance with company SOPs and state-specific regulations
Coach, train, and develop the team on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Strong interpersonal skills and professionalism
Ability to communicate in conversational English
Ability to operate electronic equipment, including computers, scanners, printers, and telecommunication devices
Ability to interact respectfully and politely with customers and team members
Valid driver's license and ability to pass an MVR background check for delivery locations
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying hostility
Ability to move throughout the entire facility, including tight spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps, and position self or objects at floor level
Visual and auditory acuity with or without job aids

Benefits

Comp & perks

A comprehensive benefits package including paid time off