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Dispensary Associate – Part Time
TrulieveDispensary Associate educating Mesa cannabis customers and processing compliant purchases for Trulieve, a medical cannabis company. Providing patient service, order support, and product assistance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and product knowledge in the cannabis industry, with the ability to educate customers on product benefits and ensure compliance with state regulations. Capable of efficiently processing orders and handling cash transactions while maintaining confidentiality and professionalism.
Highest-signal resume keywords
Customer Service ExperienceCash Handling ExperienceProduct KnowledgeVerbal And Written Communication SkillsAbility To Work Independently
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingCash HandlingProduct EducationCompliance With State RegulationsAbility To Lift Up To 50 LbsAbility To Operate Electronic EquipmentBackground Record Check Clearance
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismTeam Collaboration
Tools & Technologies
ComputersLaptopsTelecommunication Devices
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CannabisRetailCustomer JourneyPatient OrdersConfidentiality
About the role
Key responsibilities & impact- Guide customers through their cannabis journey by educating them on product benefits and potential side effects
- Facilitate customer purchases in compliance with state regulations
- Provide exceptional customer service, empathy, compassion, and product knowledge
- Assist Managers and Shift Supervisors with returns according to company policy
- Prepare and process patient orders efficiently
- Assist customers with product or device issues and work with leadership to resolve them
- Document customer issues and concerns in customer profiles
- Maintain a clean and well-stocked workstation
- Process online orders, including deliveries, within a 2-hour timeframe
- Perform additional team tasks and delivery-associate duties as needed
Requirements
What you’ll need- High-school diploma or equivalent and experience in the field or a similar field
- Minimum age of 21, or 18 in CT, PA, and WV
- Prior cash handling experience
- Prior retail and/or customer service experience preferred
- Ability to work independently in a dynamic, fast-paced environment
- Excellent verbal and written communication skills
- Ability to work without supervision and in a team environment
- Strong interpersonal skills, business sense, and professionalism
- Ability to maintain confidentiality and discretion
- Ability to understand and follow written and oral instructions
- Conversational English proficiency
- Ability to operate computers, laptops, electronic equipment, and telecommunication devices
- Mental and physical capacity to perform job duties
- Valid driver's license and clean driving record for the Delivery Driver role
- Ability to pass a comprehensive background record check
- Ability to move throughout the workday and work in confined spaces
- Ability to push, pull, lift, carry, and position objects up to 50 lbs
- Ability to ascend and descend stools, ladders, and steps
- Availability for evenings, weekends, and holidays
- Availability for up to 25 hours per week and after-hours work based on business needs
Benefits
Comp & perks- Position eligible for tips
- Paid time off
- Comprehensive benefits package