Dispensary Associate – Part Time

Trulieve

Dispensary Associate educating Trulieve cannabis customers, processing regulated purchases, and resolving product issues. Supporting retail, online-order, and delivery operations as needed.

Posted 8/18/2026part-timeKissimmee • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, while effectively managing customer interactions and maintaining compliance with state regulations. Capable of operating electronic equipment and handling cash transactions in a fast-paced retail environment.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceEffective Communication SkillsProduct KnowledgeAbility to Work Independently

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingProduct EducationCustomer Issue ResolutionAbility to Lift 50 lbsComputer OperationTelecommunication Device Operation

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisState RegulationsRetailCustomer JourneyConfidentiality

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Facilitate customer purchases in accordance with State regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Process patient orders and assist with returns
Resolve product, device, and other customer issues with leadership and management
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a 2-hour timeframe as needed
Perform delivery associate duties as needed
Follow Trulieve policies and procedures
Complete additional tasks assigned by management

Requirements

What you’ll need

High-school diploma or equivalent
Experience in the field or a similar field
Minimum age of 21, or 18 in CT, PA, and WV
Prior retail and/or customer service experience is preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Effective verbal and written communication skills
Strong interpersonal skills, business sense, and professionalism
Ability to maintain confidentiality and discretion
Ability to understand and follow written and oral instructions
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Ability to pass a comprehensive background record check
Valid driver's license and clean driving record required for delivery driver duties
Ability to move throughout the workday and work in confined spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Ability to ascend and descend stools, ladders, and steps
Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile people
Availability to work evenings, weekends, and holidays

Benefits

Comp & perks

Tips eligibility
Paid time off
Comprehensive benefits package