Dispensary Associate – Part Time

Trulieve

Dispensary Associate educating cannabis customers and processing regulated purchases at Trulieve, a cannabis company. Providing patient service, handling orders, and supporting retail, delivery, and online-order operations.

Posted 8/18/2026part-timeApollo Beach • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills, including empathy and compassion, while effectively guiding customers through their cannabis journey. Proficient in processing orders and handling cash transactions in compliance with state regulations.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceExcellent Verbal And Written Communication SkillsAbility To Work IndependentlyConversational English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingProduct KnowledgeDelivery-Associate DutiesAbility To Lift Up To 50 Lbs

Soft Skills

EmpathyInterpersonal SkillsProfessionalismAbility To Maintain ConfidentialityTeam Collaboration

Tools & Technologies

ComputersLaptopsElectronic EquipmentTelecommunication Devices

Certifications & Qualifications

High-School Diploma Or EquivalentValid Driver’s License

Industry Keywords

CannabisPatient OrdersState RegulationsRetail ExperienceCustomer Journey

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Provide exceptional customer service, empathy, and compassion to patients
Facilitate customer purchases in accordance with state regulations
Prepare and process patient orders efficiently
Assist managers and shift supervisors with returns according to company policy
Assist customers with product or device issues and work with management to resolve concerns
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe when providing online support
Perform delivery-associate duties as needed
Complete other tasks assigned by management

Requirements

What you’ll need

High-school diploma or equivalent
Experience in the field or a similar field
Minimum age of 21, or 18 in CT, PA, and WV
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism
Ability to maintain confidentiality and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver’s license and clean driving record for delivery-driver duties
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work in confined spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Ability to ascend and descend stools, ladders, and steps
Ability to crouch, stoop, kneel, or crawl as needed
Availability for flexible hours, evenings, weekends, and holidays

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off