Shift Supervisor

Trulieve

Shift Supervisor overseeing Trulieve’s retail cannabis store operations in Hollywood, Florida. Supporting staff leadership, compliance, inventory, customer service, and daily store performance.

Posted 8/18/2026full-timeHollywood • Florida • 🇺🇸 United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in retail operations, ensuring compliance with regulations and maintaining brand standards. Proficient in coaching and developing team members while effectively handling customer interactions and resolving issues.

Highest-signal resume keywords

Retail Management ExperienceCash Handling ExperienceRegulatory ComplianceInterpersonal SkillsTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Opening and Closing ProceduresInventory ManagementVisual MerchandisingSafety Procedures ComprehensionTelecommunication Device Usage

Soft Skills

ProfessionalismEffective CommunicationConflict ResolutionFlexibilityIntegrity

Tools & Technologies

ComputersScannersPrinters

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

Customer ServicePerformance MetricsSOPsPatient IssuesConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Support achievement of key performance metrics
Ensure efficient daily operation of the store
Perform opening and closing procedures and supervise staff and retail processes
Maintain brand standards in visual merchandising
Ensure regulatory compliance with state-specific regulations
Communicate and enforce company SOPs and changes
Coach, train, and develop the team on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Maintain strict confidentiality and compliance
Perform other assigned management tasks

Requirements

What you’ll need

High School Diploma required
Prior management experience is a plus, preferably in retail and/or customer service
Prior cash handling experience required
Strong interpersonal skills and professionalism
Ability to communicate in conversational English
Ability to operate electronic equipment, including computers, scanners, and printers
Ability to comprehend safety procedures and use telecommunication devices
Ability to interact respectfully and politely with customers and team members
Valid driver’s license and successful MVR background check required for delivery locations only
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to work independently with flexibility, personal integrity, and effectiveness with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying hostility
Ability to move throughout the facility, including tight spaces
Ability to push/pull, lift/carry, and position objects up to 50 lbs.
Ability to ascend/descend stools, ladders, and steps and position oneself at floor level
Visual and auditory acuity with or without job aids
Availability to work evenings, weekends, and holidays

Benefits

Comp & perks

Paid time off
Comprehensive benefits package
Flexible hours depending on store needs