Shift Supervisor

Trulieve

Shift Supervisor overseeing Trulieve’s cannabis retail store operations and patient service. Supporting management, staff development, inventory, compliance, and daily opening and closing procedures.

Posted 8/16/2026full-timeMiramar Beach • Florida • 🇺🇸 United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in retail operations, ensuring compliance with company standards while delivering exceptional customer service. Capable of training and developing staff, managing inventory, and maintaining professional relationships with business partners.

Highest-signal resume keywords

Retail Management ExperienceCustomer Service ExcellenceInventory ManagementRegulatory ComplianceTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOpening and Closing ProceduresVisual MerchandisingSafety Procedures ComprehensionElectronic Equipment Operation

Soft Skills

Strong Interpersonal SkillsProfessionalismEffective Communication

Tools & Technologies

ComputerScannerPrinter

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail OperationsCustomer ExperienceSOP ComplianceTeam AccountabilityConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics
Ensure efficient daily operation of the store
Ensure regulatory compliance while delivering exceptional customer experience
Perform opening and closing procedures and supervise staff and retail processes
Maintain brand standards in visual merchandising
Review, communicate, and ensure compliance with company SOPs
Coach, train, and develop the team on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Strong interpersonal skills and professionalism
Ability to communicate in conversational English
Ability to operate electronic equipment, including computer, scanner, and printer
Ability to comprehend safety procedures and utilize telecommunication devices
Ability to interact respectfully and politely with customers and team members
Valid driver's license and MVR background check required for delivery locations only
Must pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the entire facility, including tight spaces
Ability to push/pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity with or without job aids

Benefits

Comp & perks

A comprehensive benefits package including paid time off
Flexible hours depending on store needs