Shift Supervisor

Trulieve

Shift Supervisor overseeing Ocala cannabis retail store operations for Trulieve. Supporting staff leadership, compliance, inventory, customer service, and daily store performance.

Posted 8/12/2026full-timeOcala • Florida • 🇺🇸 United StatesSeniorLead💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and company standards while effectively managing team performance and customer interactions.

Highest-signal resume keywords

Retail Management ExperienceCash Handling ExperienceRegulatory ComplianceInterpersonal SkillsTeam Training and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Opening and Closing ProceduresInventory ManagementVisual MerchandisingSafety Procedures ComprehensionElectronic Equipment Operation

Soft Skills

Strong Communication SkillsProfessionalismConflict ResolutionCustomer Service OrientationAbility to Work Independently

Tools & Technologies

ComputerScannerPrinterTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

Retail OperationsCustomer ServiceSOP CompliancePatient Issue ResolutionConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Support achievement of key performance metrics and efficient daily store operation
Perform opening and closing procedures and supervise staff and retail processes
Maintain brand standards in visual merchandising
Ensure regulatory compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs
Coach, train, and develop the team on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Strong interpersonal skills and professionalism
Ability to communicate in conversational English
Ability to operate electronic equipment, including computer, scanner, and printer
Ability to comprehend safety procedures and use telecommunication devices
Ability to interact respectfully and politely with customers and team members
Valid driver’s license and successful MVR background check required for delivery locations
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently and work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the facility, including tight spaces
Ability to push/pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity with or without job aids
Availability to work evenings, weekends, and holidays

Benefits

Comp & perks

A comprehensive benefits package including paid time off
Flexible hours depending on store needs