Dispensary Associate – Part Time

Trulieve

Part-time dispensary associate educating Trulieve cannabis customers about products and processing compliant purchases. Providing patient service, order support, and issue resolution in Pinellas, Florida.

Posted 8/4/2026part-timePinellas • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathy and compassion, while effectively guiding customers through their cannabis journey. Proficient in processing orders and handling cash transactions in compliance with state regulations.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceVerbal And Written Communication SkillsAbility To Work IndependentlyConversational English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingCash HandlingProduct KnowledgeDocumenting Customer IssuesDelivery Associate Duties

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismFlexibility

Tools & Technologies

ComputersLaptopsElectronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisPatient Service StandardsState RegulationsRetail ExperienceConfidentiality

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, and compassion to patients
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Assist customers with product or device issues and resolve customer concerns with leadership
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe when providing online support
Perform delivery-associate duties as needed, including following company policies

Requirements

What you’ll need

High-school diploma or equivalent
Experience in the field or a similar field
Minimum age of 21, or 18 in Connecticut, Pennsylvania, and West Virginia
Prior retail and/or customer service experience is preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Strong interpersonal skills, business sense, and professionalism
Ability to maintain confidentiality and discretion
Ability to understand and follow written and oral instructions
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Ability to pass a comprehensive background record check
Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to meet the stated mental, physical, sensory, mobility, lifting, and communication requirements
Availability to work evenings, weekends, and holidays
Flexibility to work up to 25 hours per week and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off