Dispensary Associate

Trulieve

Dispensary Associate providing exceptional customer service and assisting in cannabis product purchases. Educating customers on product benefits and ensuring compliance with State regulations.

Posted 7/18/2026part-timeMesa • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, effective communication abilities, and the capacity to work independently in a fast-paced environment. Possesses cash handling experience and the ability to follow state regulations and company policies.

Highest-signal resume keywords

Customer ServiceCash Handling ExperienceEffective CommunicationInterpersonal SkillsAbility to Work Independently

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product EducationOrder ProcessingDocumentation of Customer IssuesUnderstanding of Safety Procedures

Soft Skills

EmpathyCompassionProfessionalismRespectful Interaction

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

RetailCustomer ServiceState RegulationsConfidentiality

About the role

Key responsibilities & impact

Assist customers with product education and purchase facilitation per State regulations
Provide exceptional customer service to customers, guests, and coworkers
Provide empathy and compassion to patients
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve Policies and Procedures
Work directly with the leader on duty to enhance the customer experience
Assist customers with any product or device issues
Document customer issues and concerns on the customer's profile
Maintain a clean and well-stocked workstation throughout the shift
Perform additional team tasks on an as needed basis

Requirements

What you’ll need

High-school diploma or equivalent
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check

Benefits

Comp & perks

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