Shift Supervisor

Trulieve

Shift Supervisor assisting General Manager in leading personnel and operations at Trulieve store. Ensuring regulatory compliance and exceptional customer service in a retail cannabis environment.

Posted 7/18/2026full-timeBoca Raton • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring regulatory compliance and exceptional customer service while effectively training and developing team members.

Highest-signal resume keywords

Retail Management ExperienceCash Handling ExperienceRegulatory ComplianceCustomer Service ExcellenceTeam Coaching and Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

LeadershipSupervisionCash HandlingRegulatory ComplianceVisual Merchandising

Soft Skills

Interpersonal SkillsProfessionalismCommunicationConfidentialityRespectful Interaction

Certifications & Qualifications

High School Diploma

Industry Keywords

RetailCustomer ServiceStore OperationsKey-Holding SupervisorPerformance Metrics

About the role

Key responsibilities & impact

Responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel
Achieving key performance metrics and ensuring the efficient daily operation of the store
Ensuring regulatory compliance while delivering exceptional customer experience
Assume all duties of a key-holding supervisor related to opening and closing procedures
Maintain brand standards in visual merchandising
Ensure consistent regulatory compliance with all state specific regulations
Provide coaching, training, and development to the team

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members
Ability to interact with customers and team members respectfully and politely

Benefits

Comp & perks

Paid time off
Comprehensive benefits package