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Shift Supervisor
TrulieveShift Supervisor at Trulieve assisting in leadership and supervision of retail store operations. Ensure compliance and deliver exceptional customer experience while achieving performance metrics.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in retail management, ensuring regulatory compliance and exceptional customer service. Proficient in coaching and developing team members while maintaining brand standards and managing store inventory.
Highest-signal resume keywords
Retail Management ExperienceCustomer Service ExpertiseCash Handling ExperienceInterpersonal SkillsRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementVisual MerchandisingCoachingTrainingProblem Resolution
Soft Skills
Strong Interpersonal SkillsProfessionalismEffective Communication
Certifications & Qualifications
High School DiplomaValid Driver's License
Industry Keywords
RetailCustomer ExperienceTeam Development
About the role
Key responsibilities & impact- Responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel
- Ensure regulatory compliance while delivering exceptional customer experience
- Maintain brand standards in visual merchandising
- Provide coaching, training, and development to the team
- Monitor and maintain store inventory
- Handle and resolve patient issues and escalations
Requirements
What you’ll need- High School Diploma required
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Strong interpersonal skills and professionalism
- Able to communicate in conversational English
- Valid driver’s license and pass a MVR background check (delivery locations only)
- Must be at least 21 years of age
Benefits
Comp & perks- Paid time off
- Comprehensive benefits package