Shift Supervisor

Trulieve

Shift Supervisor managing store personnel and daily operations at Trulieve. Ensuring compliance and exceptional customer experience in a regulatory environment.

Posted 7/14/2026full-timeTucson • Arizona • 🇺🇸 United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with company standards and delivering exceptional customer service. Capable of training and developing staff while effectively managing store inventory and performance metrics.

Highest-signal resume keywords

LeadershipRegulatory ComplianceCustomer ServiceInventory ManagementTraining and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Management ExperienceStore OperationsVisual MerchandisingSOP CompliancePerformance Metrics

Soft Skills

Interpersonal SkillsProfessionalismCommunication SkillsConfidentialityDiscretion

Certifications & Qualifications

Valid Driver’s LicenseLevel 1 Background CheckLevel 2 Background Check

Industry Keywords

RetailCustomer ServiceKey-Holding SupervisorTeam DevelopmentPatient Issue Resolution

About the role

Key responsibilities & impact

Responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel
Achieving key performance metrics and ensuring the efficient daily operation of the store
Ensuring regulatory compliance while delivering exceptional customer experience
Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff
Maintain brand standards in visual merchandising
Review, communicate and ensure compliance with all company SOPs
Provide coaching, training, and development to the team that is focused on company service standards and accountability
Monitor and maintain store inventory
Responsible for handling and resolving patient issues and escalations

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members
Must possess a valid driver’s license and pass a MVR background check (delivery locations only)
Must be at least 21 years of age
Must be able to pass a level 1 and level 2 background check

Benefits

Comp & perks

Paid time off
Health insurance
Equal Opportunity Employer
Drug-Free Workplace