Assistant General Manager

Trulieve

Assistant General Manager managing personnel and store performance at Trulieve's retail locations. Ensuring compliance and delivering exceptional customer experience within the cannabis industry.

Posted 7/14/2026full-timeHalethorpe • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in training and developing a team of 40+ employees while ensuring compliance with regulatory standards and company policies. Proven ability to analyze data for informed decision-making and maintain professional relationships with business partners.

Highest-signal resume keywords

Team DevelopmentRegulatory ComplianceCash Handling ExperienceInterpersonal SkillsData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementData AnalysisCash HandlingRegulatory ComplianceSOP Communication

Soft Skills

Interpersonal SkillsProfessionalismFlexibilityIntegrityConflict Resolution

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver’s LicenseLevel 1 Background CheckLevel 2 Background Check

Industry Keywords

Retail ManagementCustomer ServiceVisual MerchandisingSales StrategiesConfidentiality

About the role

Key responsibilities & impact

Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Ensure consistent regulatory compliance with all state specific regulations
Review, communicate and ensure compliance with all company SOPs and work with the general manager and other leaders to assure that any changes are communicated to employees
Along with the General Manager, provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
Monitor and maintain store inventory
Responsible for handling and resolving patient issues and escalations when on duty
Maintain professional working relationships with business partners
Assist the General Manager in managing labor budget to meet the needs of the business
Maintain strict confidentiality and compliance
Perform other tasks that have been assigned by management

Requirements

What you’ll need

Two years of related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Must possess the ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
Ability to interact with customers and team members respectfully and politely
Must possess a valid driver’s license and pass an MVR background check (delivery locations only)
Must be able to pass a level 1 and level 2 background check
Must be at least 21 years of age
Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

Benefits

Comp & perks

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