Dispensary Associate

Trulieve

Dispensary Associate providing compassionate customer service and processing orders in a cannabis retail environment. Ensuring compliance with state regulations while maintaining a top-notch customer experience.

Posted 7/9/2026full-timeWest Palm Beach • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills, with a focus on empathy and compassion towards patients. Proficient in cash handling and maintaining a clean, organized workstation while effectively communicating with diverse personalities in a fast-paced environment.

Highest-signal resume keywords

Customer ServiceCash HandlingInterpersonal SkillsConfidentialityFast-Paced Environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash HandlingOrder ProcessingDocumentation

Soft Skills

EmpathyCompassionProfessionalism

Industry Keywords

Retail ExperienceCustomer ExperienceTrulieve Policies and Procedures

About the role

Key responsibilities & impact

Provide exceptional customer service to customers, guests, and coworkers.
Provide empathy and compassion to patients.
Prepare and process patient orders in a timely and efficient manner.
Follow Trulieve Policies and Procedures.
Work directly with the leader on duty to enhance the customer experience.
Assist customers with any product or device issues.
Document customer issues and concerns on the customer's profile.
Maintain a clean and well-stocked workstation throughout the shift.

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field.
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
Prior experience, preferably in retail and/or customer service area is a plus.
Must have prior cash handling experience.
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
Able to communicate in conversational English to work effectively with customers and team members.

Benefits

Comp & perks

Comprehensive benefits package including paid time off