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Assistant General Manager
TrulieveAssistant General Manager supporting retail operations for Trulieve in Hobe Sound, FL. Collaborating with the General Manager to ensure regulatory compliance and exceptional customer experiences.
About the role
Key responsibilities & impact- Support the General Manager in leadership and supervision of store personnel
- Inventory tracking and management
- Achieving key performance metrics
- Ensuring the efficient daily operations of the store
- Ensuring regulatory compliance while delivering exceptional customer experience
- Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Review, communicate and ensure compliance with all company SOPs
- Provide coaching, training, and development to the team that is focused on company service standards
- Monitor and maintain store inventory
- Handle and resolve patient issues and escalations when on duty
- Maintain professional working relationships with business partners
Requirements
What you’ll need- Two years of related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
- Ability to interact with customers and team members respectfully and politely
Benefits
Comp & perks- Includes opportunities for monthly bonuses
- 401(k) plan
- Comprehensive benefits package
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Inventory TrackingCash HandlingPerformance Metrics AchievementRegulatory ComplianceVisual Merchandising
Soft Skills
Interpersonal SkillsProfessionalismCommunication SkillsConflict ResolutionTeam Collaboration