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About the role
Key responsibilities & impact- Responsible for leadership and supervision of store personnel
- Inventory tracking and management
- Achieving key performance metrics
- Ensuring the efficient daily operations of the store
- Ensuring regulatory compliance while delivering exceptional customer experience
- Plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Review, communicate and ensure compliance with all company SOPs
- Evaluate employee performance and identify hiring and training needs
- Provide coaching, training, and development to the team
- Monitor and maintain store inventory
- Handle and resolve patient issues and escalations
- Maintain professional working relationships with business partners
- Schedule effectively within labor budget
- Maintain strict confidentiality and compliance
- Perform other tasks assigned by management
Requirements
What you’ll need- Bachelor’s degree preferred
- Four years related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff
- Able to communicate in conversational English
- Proven ability to analyze data and draw appropriate conclusions
- Ability to interact with customers and team members respectfully and politely
Benefits
Comp & perks- Includes opportunities for monthly bonuses
- 401(k) plan
- Comprehensive benefits package
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Inventory TrackingCash HandlingData AnalysisVisual MerchandisingSOP Compliance
Soft Skills
Interpersonal SkillsProfessionalismCommunication SkillsConflict ResolutionCoaching
Certifications
Bachelor’s Degree Preferred